Clinical Application Specialist (Clinical Trainer)


  • Office: Hemel
  • Schedule: full time


  • HEUK2105_001

We are looking for

We are looking for a Clinical Application Specialist (Clinical Trainer) to join the Academy team who will be responsible for delivering after-sale training to customers on the use of Heidelberg Engineering instruments and software. You will need to be knowledgeable about anatomy, physiology, and pathologies of the visual system, particularly in relation to OCT. You will need to be a strong and confident communicator and will be required to present clinical information both in-person and virtually for the purpose of educating eye care professionals to ensure they get the most out of their Heidelberg Engineering products.
 This role will be field based in the South of the UK.

Your responsibilities

Key Responsibilities

  • Provide clinical application training on-site and virtually to customers on the use of the Heidelberg Engineering product portfolio of medical devices.
  • Ensuring training records are completed and stored as per company SOPs.
  • Deliver formal presentations covering the clinical application of Heidelberg Engineering instruments.
  • Ensure the Heidelberg Engineering device the customer is using is functioning and being used according to specifications.
  • Assist in the creation of educational materials, including Powerpoint presentations.
  • Ensure an exceptional customer experience and liaise with the sales and support teams to facilitate smooth customer handover for training.

Your qualifications

  • BSc/BA degree in Optometry or equivalent Science/Technology/Medical Imaging area is highly desirable. 
  • Ophthalmic photography or equivalent experience in hospital eye department essential.
  • MSc in Clinical Optometry or equivalent desirable.
  • Previous training experience is highly desirable.
  • Knowledge of ophthalmic instruments and diseases.
  • Academy of Healthcare Science (AHCS) registered or similar equivalent certificates desirable.

Your profile

Experience, Skills and Expertise

  • Comprehensive clinical knowledge of ophthalmic instruments and diseases, and anatomy/physiology of the visual system essential.
  • High level of computer proficiency and demonstrable working knowledge of Microsoft Office essential.
  • Experience providing training or education desirable.
  • Project and territory management skills desirable.
  • Confident written and verbal communicator, including being able to deliver training presentations face to face and virtually to large audiences.
  • Highly organised, self-motivated, flexible, and able to work autonomously.
  • Based in the South of England and willing to do a significant amount of travelling, including frequent nights away from home, occasional international travel, and varied working hours.
  • Full driving licence essential.

We offer

  • Annual Bonus.
  • Company Car.
  • Private Healthcare.
  • Excellent Pension Scheme.
  • Interesting, challenging work at a dynamic international company.
  • An open business culture and a pleasant working environment.
  • A highly motivated team in an international environment.

Application deadline is 19th November 2021.

Back to overview Apply online now