The Company

Heidelberg Engineering continuously optimizes imaging and healthcare IT technologies to provide ophthalmic diagnostic solutions that empower clinicians to improve patient care. From its inception in 1990, the company has collaborated with scientists, clinicians and industry to develop innovative products that deliver clinically relevant benefits.

Uncompromising quality and education play a large part in fostering the diagnostic confidence that has become synonymous with the global brand. The company’s substantial expertise in the development and implementation of intelligent image and data management solutions complements its distinguished history in the design, manufacture and distribution of ophthalmic diagnostic instruments.

Heidelberg Engineering’s growing product portfolio combines these core technologies: confocal microscopy, scanning lasers and optics, optical coherence tomography (OCT), real-time image processing and analytics, multimodal image management solutions (PACS), electronic medical records (EMR) and data mining.

Heidelberg Engineering Ltd. is a wholly owned subsidiary of Heidelberg Engineering GmbH responsible for customer care in the UK, Republic of Ireland and the Nordic countries, including Sweden, Norway, Finland and Denmark.

 

The Products

Heidelberg Engineering’s diagnostic imaging devices are used around the world for scanning patients’ eyes and tracking eye diseases. Our devices have been part of the industry standard for research and clinical diagnostics for over 25 years. Using innovative IT solutions, we are setting a new standard in integrated data management solutions for clinics and practices, allowing for centralized management of patient data, diagnostic images, and clinical results.

As a global leader in ophthalmic diagnostic imaging, we strive to be highly innovative in order to provide products and services of only the highest quality. Our product portfolio is a reflection of our close collaboration with leading research companies worldwide who use our products to improve and advance ophthalmic diagnosis.

 


What drives us

 

What drives us

Heidelberg Engineering consistently develops visionary diagnostic solutions that are clinically proven and relevant for both ophthalmology and optometry. Our UK mission is to work together as a team to support eye care professionals by raising the standard of diagnostic imaging education on every level and by providing upgradeable, multi-modal imaging solutions that increase efficiency and improve patient care, whilst developing ourselves individually.


Education

We are committed to supporting users to realise the full potential of our products. We offer high-quality educational workshops and seminars that provide the comprehensive knowledge necessary to fully utilize Heidelberg Engineering instruments in clinical practice, both in acute care and in a community setting. Our Academy provides over 30 educational events at our training facility in Hemel Hempstead annually, as well as regular educational peer discussion roadshows and OCT Live events at local and national exhibitions. We also offer comprehensive onsite training, webinars, educational videos and an online certification programme. We educate our team to the same high standards.


Patient Care

Improving patient care is at the heart of everything we do and is most certainly what drives us most. 50% of all sight loss could be avoided with early detection of disease and treatment at the right time. We are fortunate to deliver solutions that allow clinicians to see the smallest change, and that changes everything.


Safe Investment

All Heidelberg Engineering products are designed to be modular and upgradeable to future proof the investment and safeguard patient data for following disease progression over time.


Working together and developing ourselves

Our success in the UK is a combination of a strong team effort, as well as outstanding individual accomplishments. We encourage each other to reach our full potential and empower each team member to improve customer care. Ownership is key, requiring a personal commitment to developing ourselves continually.

Operate as though it’s your business.
Walk in the customer’s shoes.
Never say “NO.” There are a dozen positive alternatives.
Empowerment is vital.
Resolution. Stick with the issue until it is resolved.
Send confirmation of the resolution.
Happiness is key. Happy people love to help.
Integrity. This is non-negotiable. Do what is right ALL the time.
Personal commitment.